Early Beginnings: A Call to Serve
In 1972, Doug Warren began his journey in emergency medical service (EMS) as a volunteer with the Student Association Volunteer Ambulance Corps of Oswego (SAVAC). Little did he know, this would mark the start of a longstanding commitment. Over the years, Doug has held various positions including dispatcher, EMT, paramedic, and director for many agencies, as well as serving as president of SCEMSA before Henry Lewis. Although Doug no longer serves in the field, he continues to serve as chairman for the Lowcountry Regional EMS Council. With each passing year, his commitment to excellence and advancement in care only grows stronger, ensuring a brighter future for the field of Emergency Medical Services.
The Evolution of Motivation
Why EMS? It’s simple—a calling to serve. Over the years, Doug's motivation evolved into a quest for excellence. Whether as a provider or director, his goal remained constant: to deliver the highest standard of care. This drive led to achievements like CAAS accreditation and transformed agencies for the better. His journey wasn’t just about personal milestones but about empowering others to serve their communities with distinction.
Facing Challenges Head-On
EMS isn’t for the faint-hearted. From earning trust in the early days of paramedicine to navigating funding and reimbursement hurdles, challenges were aplenty. Yet, the most significant test came during the COVID-19 pandemic. The sudden surge in calls, coupled with staffing shortages, pushed him to his limits. It was a wake-up call for leadership to evolve, value, and engage team members like never before.
Managing the Emotional Toll
Doug emphasizes that EMS isn’t just about physical resilience but emotional fortitude. Critical Incident Stress Debriefing became his lifeline, helping him process the trauma of harrowing calls. But some memories linger, reminding him of the fragility of life. Doug found solace in diverse interests outside of work, from community theater to faith-based communities. They provided a much-needed balance to the intensity of EMS.
Advice for the Next Generation
To aspiring EMS personnel, Doug's advice is to dive in wholeheartedly. Be relentless in your pursuit of excellence and never stop learning. But remember, life isn’t just about work. Nurture relationships, prioritize self-care, and find joy beyond the ambulance. As for EMS leaders, create pathways for clinical growth by developing a clinical career path and always acknowledging the vital role of emergency medical service providers.
Doug attributes much of his success to his family's unwavering support. He emphasizes the importance of having a strong support system at home, believing it to be crucial for personal well-being and professional achievements.
